Terms and Conditions

Welcome to Specialty Graphics Supply, Inc. These terms and conditions govern the use of our website.

Company Information:
Specialty Graphics Supply, Inc.
3875 Commerce Drive,
Saint Charles, IL 60174
Phone: 888-330-6172

By accessing this website, you agree to comply with and be bound by these terms and conditions in full. If you do not agree to all of the terms and conditions outlined here, please refrain from using this website.

Definitions:
The following terminology applies to these Terms and Conditions, Privacy Policy, Disclaimer, and all related Agreements:

      • "Client," "You," and "Your" refer to the individual or entity accessing this website and agreeing to these terms.
      • "The Company," "We," "Our," and "Us" refer to Specialty Graphics Supply, Inc.
      • "Party" or "Parties" refers to both the Client and the Company, or either party separately.

These terms outline the processes and agreements involved in the provision of services/products by the Company, in compliance with the applicable laws of Saint Charles, IL.

Shipping Time Frames and Terms:

We strive to process and ship orders as quickly as possible. Standard shipping times are typically 3-7 business days depending on the destination. However, shipping times may vary due to product availability, location, or external factors such as weather or carrier delays. Expedited shipping options are available at an additional cost. Any shipping delays or issues will be communicated promptly.

Please refer to our Shipping Policy page for more information.

Return Processing:

Returns must be initiated within 30 days of receiving the product. Items must be in original condition and packaging to be eligible for a return. Return shipping costs are the responsibility of the customer unless the return is due to an error by us. Upon receipt of the returned item, a refund will be issued or an exchange processed, depending on customer preference.

Please refer to our Return Policy page for more information.

Conditions of Use:

By accessing or using our website, you agree to comply with these terms. You are prohibited from using the website in any way that could damage, disable, overburden, or impair our website’s performance or interfere with any other party’s use and enjoyment of the site.

Privacy Disclaimers:

We respect your privacy and are committed to protecting your personal data. We use cookies and collect data in accordance with our Privacy Policy. Your information is never sold to third parties, but we may share necessary details for order fulfillment and customer service purposes. Please refer to our Privacy Policy for more details.

Please refer to our Privacy Policy page for more information.

Payment Terms and Special Fees:

Payments are accepted through secure methods, including credit cards and other forms of digital payment. All payments must be received prior to shipment of goods. Special fees may apply for expedited shipping, handling, or custom services. Pricing is subject to change without prior notice, but we will inform customers of any significant changes.

Liabilities:

To the fullest extent permitted by applicable law, Specialty Graphics Supply, Inc. shall not be liable for any indirect, incidental, or consequential damages, including but not limited to loss of data, profits, or use of our website or services. Our total liability for any claim is limited to the amount paid by you for the specific product or service in question.

Product Descriptions:

We make every effort to ensure that our product descriptions, images, and specifications are accurate. However, we do not guarantee that all content is error-free, complete, or up-to-date. In the event of an error or misrepresentation, we reserve the right to cancel orders and issue refunds, or to offer an alternative product or service.

Intellectual Property:

All content on our website, including text, images, graphics, logos, and other materials, are owned by Specialty Graphics Supply, Inc. or our licensors. Unauthorized use or reproduction of any materials from this website is strictly prohibited.

Cancellation Policies:

You may cancel an order within 24 hours of placing it for a full refund. After this time, cancellations may not be possible, or may incur a restocking fee depending on the stage of fulfillment. For customized or special order products, cancellations are subject to additional terms.

Terms of Use for Your Website:

By accessing or using our website, you agree to follow all rules and regulations set forth in these terms and conditions. You may not engage in any unlawful activities, including but not limited to hacking, data mining, or attempting to gain unauthorized access to other users’ accounts or information.

External Links to Specific Policies:

Our website may contain links to external websites for convenience or informational purposes. These linked websites are not under the control of Specialty Graphics Supply, Inc., and we are not responsible for the content or policies of these sites. We encourage you to review the privacy policies and terms of use of any third-party websites you visit.

Warranty - Limited Liability:

Except where otherwise specified, products sold by Specialty Graphics Supply Inc. are sold in new condition as received from the manufacturer. Warranties, if applicable, covering products sold by Specialty Graphics Supply Inc. vary among manufacturers. Inquiries regarding such manufacturers’ warranties should be directed to the manufacturer directly or to our customer service department.

SPECIALTY GRAPHICS SUPPLY INC. DOES NOT MAKE AND SHALL NOT BE HELD LIABLE FOR ANY EXPRESS OR IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE AND DISCLAIMS ALL OTHER WARRANTIES, EXPRESS OR IMPLIED. SPECIALTY GRAPHICS SUPPLY INC. WILL NOT BE RESPONSIBLE OR LIABLE FOR ANY MANUFACTURER'S DEFECTS OR OTHER DEFECTS OF ANY KIND. IN NO EVENT SHALL THE LIABILITY OF SPECIALTY GRAPHICS SUPPLY INC. BE GREATER IN AMOUNT THAN THE PURCHASE PRICE OF THE PRODUCT IN RESPECT OF WHICH DAMAGES ARE CLAIMED, NOR SHALL SPECIALTY GRAPHICS SUPPLY INC. BE LIABLE FOR INCIDENTAL, CONSEQUENTIAL, SPECIAL, INDIRECT OR PUNITIVE DAMAGES OR LOSS OF PROFITS, EVEN IF IT IS ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR LOSS.